World of Rugs
Arroyo - P0563 Pink / Black - Pillow
Cover with poly filled pillow
Material: Wool | Viscose | Cotton
Origin: India
Regular Maintenance & Care Suggestions
The first thing we recommend is that you purchase a pad to put underneath your rug. This will keep your rug from sliding around, which can cause premature wear, and will help retain its original appearance longer.
Vacuuming is the best way to remove every-day dirt and dust. Vacuum once a week, or less if your rug is in a low foot traffic area. Special care should be taken in the fringe area as vacuuming with a beater bar can catch and pull the fringe. Use the vacuum on the lowest setting for suction and beater bar action. In the first year of use, you might notice some excess fuzz that accumulates on the rug surface. This fuzzing is perfectly normal and in no way shortens the life of the rug. It is merely the result of loose fibers.
Lastly, remember to rotate your rug periodically. Over the years, set foot traffic or sunlight patterns can cause fading or uneven wear.
Professional Cleaning. We suggest sending your rug to a reputable professional who is accustomed to cleaning quality rugs when your rug appears dirty or has set-in stains. In-home cleaning is not recommended, though we do suggest taking immediate action in the case of spills to lessen stains.
Immediate Action on Spills. Natural wool fiber sheds liquid spills, so quick action offers the chance of preventing a stain. Blot spills (do not rub) with a damp cloth and mild cleaning solution. This action will help prevent stains from setting in.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Please contact us via email at customercare@shopworldofrugs.com to request a Return Authorization Number.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customercare@shopworldofrugs.com.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
